SHOES .COM
About Us
Getting to know us.
Shoes: They aren’t just part of our name, they are our obsession. Not only are we here to offer you an unparalleled shoe-shopping experience, we are committed to offering a truly outstanding selection of the hottest styles from all the must-have brands. On our site you will find premium and popular labels like adidas, Anne Klein New York, Born, Clarks, Converse, Crocs, Dansko, DC Shoes, Donald J Pliner, Kors Michael Kors, New Balance, Steve Madden, Via Spiga and others. No matter your shoe needs, dress shoes like pumps or oxfords, athletic shoes like runners or cleats, or boots from ankle to knee-high, we’ve got you covered.
shoes.com is part of the Brown Shoe Company (NYSE: BWS), the leading consumer-driven footwear company in the country. We’ve been making and selling shoes for 125 years, and, along with our exclusive partners, Famous Footwear, Naturalizer, LifeStride, Carlos by Carlos Santana, Via Spiga, Franco Sarto, Etienne Aigner, Dr. Scholl’s, Nickels Soft and Buster Brown, we pride ourselves on quality and excellent service.
At shoes.com, we’re committed to providing each customer with the best service possible. We stand behind our products with a 110% price guarantee, 365 day return period and pre-paid return shipping. From personal assistance to convenient, real-time UPS order tracking, shoes.com is focused on customer satisfaction.
We know you share our passion for footwear. Feel free to contact one of our Customer Service Representatives with any questions, concerns or comments by calling 888-233-6743 or via email.
Policies
shoes.com does not collect sales tax except on purchases shipped to Missouri, Tennessee and Kentucky.
shoes.com accepts Visa, MasterCard, American Express, Discover, JCB, Bill Me Later® and Paypal. We also accept Visa and MasterCard debit cards. Credit and debit cards are subject to address verification by your financial institution.
Not only does shoes.com offer the best selection of shoes on the web, we also offer the best prices. If you find a lower price on another website than what you paid on shoes.com within 10 days after your purchase on shoes.com, we will refund you 110% of the difference up to the price of the item on our site.